Vacancies

Work for us

Support Worker,Lambeth Mental Health Services

PEA01372
  • Hours
  • 37.5
  • Salary
  • £ 21,500.00 per annum
  • Location
  • London Borough of Lambeth
  • Closing Date
  • 25/09/2018
    • Contract

    • Permanent
    • Scheme

    • Our Lambeth mental health service supports 62 people across the borough who have a primary support need around their mental health. We provide a recovery focused service to both accommodation based and floating support customers. We work in partnership with Community Mental Health Teams and other specialist agencies to ensure a personalised and high standard of support is given to each customer.

    • Job Advert-Role Description

    • Directorate:  Supported Housing

      Job Family:  Care & support Services

      Reports to:   Team Leader

      Responsible for:  None

      Budget Responsibility:  None

       

      Purpose & Service Information

      Our Lambeth mental health service supports 61 people across the Borough who have a primary support need around their mental health. We provide a recovery focused service to both accommodation based and floating support customers. We work in partnership with Community Mental Health Teams and other specialist agencies to ensure a personalised and high standard of support is given to each customer.

      KEY RESPONSIBILITIES

      • To support customers  to plan their recovery and manage their allocated personal/ Letmechoose budget
      • To support customers to maintain their independence and well being
      • To work in effective partnership with other specialist agencies to deliver agreed service outcomes for customers
      • To support customers to manage risk and to take appropriate risks that will support their recovery
      • To undertake customer referral and needs assessments for the service
      • Complete and review Recovery Star, risk management and early intervention plans with customers
      • To implement effective Safeguarding practise for vulnerable adults and children in accordance with local authority and Peabody guidance and protocols
      • To work in effective partnership with primary and secondary health and social care professionals, to deliver borough specific care pathways and meet the desired outcomes for customers
      • To implement Peabodys Letmechoose service model and support customer choice
      • To support Support Assistants Workers to undertake their duties and develop their skills and expertise
      • To champion the principles of the recovery model and Peabody’s person centred approach.
      • To champion the human rights of individuals experiencing mental illness, challenging stigma where ever it is found and promoting ethical practise.
      • To deliver services that reflect the principles of racial equality and serve the needs of the whole community.
      • To promote awareness of the service throughout the community
      • Maintain accurate up to date records of all activities relating to service delivery
      • Maintain safe practise at all times in accordance with Peabodys lone working policy
      • Assist customers to access benefits, rent payments and manage arrears and domestic bills;
      • To maintain accurate records of financial transactions relating to service provision and implement Peabody finance protocols
      • Participate in the implementation of procedures and strategies to ensure that risks to tenants, staff and the community are rigorously assessed and managed.
      • To carry out other duties in line with the above, as requested by your line manager.

      Personal Specification

      Please address each point in your supporting statement

      Number Area Essential/Desirable How Measured ?
        Getting the Basics right   Application/Interview/Test
      1. Effective team working and sleep in shifts on a rota basis. E A/I
      2. Effective Report writing and IT literacy including Word, excel and data entry systems E A/T
      3. Able to communicate effectively with customers, staff and external agencies. E A/I
        All About the People    
      4. Empathy for the client group E A/I
      5. Ability to provide excellent customer service E A/I
      6. Passionate about being able to make a real difference in peoples lives E I
        Homes to be proud    
      7. Knowledge of Health and Safety in a supported housing environment E A/I/T
        Experts in our Field    
      8. To have achieved a formal qualification relevant to the client group such as QCF level 2 in Health & Social Care of higher or be willing to work towards this. D A
      9. Experience and knowledge of best practise in working with a mental health client group or vulnerable adults and promoting their recovery and independence. E A/I
      10. Experience of using support planning and risk assessment tools E A/I/T
      11. Knowledge of Equality, Diversity and Inclusion for this client group and knowledge to be able to challenge discrimination and stigma. E A/I
      12. Knowledge of Safeguarding vulnerable adults E A/I

       

    • Background check

    • This post is subject to an enhanced Disclosure and Barring Service check.

    See our current vacancies