FLEXI SUPPORT WORKER
The role of Flexi Support Worker:
As part of a large pool of zero hour contracted Flexi Staff, you will be booked for ad hoc support shift cover at services matching your skills and experience. Flexi staff are deployed during periods of staff absence or to cover a vacancy until a permanent staff member has commenced in the post. Deployment of Peabody's flexi staff is overseen by the Flexi Service Team based at Pembroke House in Pitsea, Essex.
Our expectations of Flexi Support Staff:
To be physically and mentally able to perform the role of a Flexi Support Worker including manual handling, hoists and personal care depending on the needs of each individual service and customer
To be reliable, honest and trustworthy
To attend the full 6 day Training Academy prior to commencing their role if working within Care. Supported Housing roles will only have to complete 3 days of the Training Academy. London Academy is 5 days.
To ensure they receive medication competency clearance before the administering of medication to a customer (if required)
To treat people who use our services and colleagues with respect
To make themselves familiar with the physical and emotional needs of customers by reading care and support plans and communication books before commencing a relief shift and to speak up if they are unsure of anything
To strive to meet the needs and choices of our customers
To identify and respond to the changing needs of the people who use our services
To follow instructions and guidelines provided for Flexi Staff specific to each service
To fully complete, to an excellent standard, daily tasks highlighted in those instructions and guidelines
To attend supervision meetings when they are required to do so
To adhere to Peabody's policies & procedures
To respect the confidentiality of all customers and colleagues.
This job description is an outline of the role and may be subject to change in accordance with the needs of the client service.
FLEXI WORKER RATES
Essex Supported Housing
Essex Mandatory Training
London Mandatory Training
Previous care and/or support worker experience
An understanding of the needs of different vulnerable client groups
Ability to keep clear and accurate records
Demonstrate ability to relate respectfully to customer needs
Ability to encourage independent learning skills using a variety of different forms of communications
Ability to empathise and advocate for the needs of customers
Flexibility and reliability in work place / hours / approach
Demonstrate ability to work hard as part of a team
Experience of welfare support and government initiatives