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Housing Support Worker, Clacton-On-Sea

  • Hours
  • 28 hours per week
  • Salary
  • £13,626.72 per annum
  • Location
  • Clacton-On-Sea, Essex
  • Closing Date
  • 22/05/2019
    • Contract

    • Fixed Term
    • Scheme

    • The scheme consists of 8 self-contained flats plus a common room/play room, plus communal laundry facilities and office accommodation. Staff are present on site between 9.00 and 4.30pm Monday to Friday with on-call cover provided by a rota of team managers outside normal working hours.

      The aim of the scheme is to provide a supportive environment in which customers can be helped in a variety of ways to progress towards independent living and gain confidence in their parenting skills.  This is achieved through direct work with individuals and informal group work covering a range of issues including health, child care and leisure activities. We aim to provide sufficient support to enable all tenants to move confidently into their own homes when they are ready to do so. 


    • Job Advert-Role Description

    • To provide/ offer support to an individual tenant through a planned assessment and review process

      To ensure that tenants adhere to the responsibilities of their tenancy and of the scheme

      To report illegal activity by tenants to the Manager and the Police if appropriate

      To minimise as far as possible conflict and confrontation within the service between tenants and visitors

      To promote the integration of the tenants into the local community

      To provide opportunities by which tenants will be enabled to develop independent living skills

      To provide support and  assistance to  tenants in achieving their personal goals and aspirations

      To encourage tenants to recognise the benefits of additional support services related to their individual needs and assist them in accessing these services.

      To support  tenant to access professional or specialist services where necessary

      To guide the tenant in daily living tasks helping them to develop the skills needed

      To encourage and support tenants to pursue social/recreational activities, training and employment opportunities

      To ensure that there is tenant participation, involvement and inclusion throughout the service. To ensure the tenant's views are sought and heard in relation to organisation and support issues.

      Involve tenants in the decision making processes whereby individuals and groups take on responsibilities for themselves and others.

      To provide basic welfare benefits advice, including referral to specialist welfare benefit advisors and liaison with benefit agencies as appropriate

      To be aware of the risks that tenants and service users pose to themselves and others and to follow the Risk Assessment and Management procedure

      To adhere to all organisation policies and procedures, giving feedback on content where appropriate

      To  be  responsible for personal  Health and Safety whilst at work adhering to policy and procedure

      To keep accurate and professional records in line with the protocols of the service

      To maintain service users and company confidentiality

      To adhere to professional boundaries and the Code of Conduct

      To maintain excellent and professional relations with visitors to the scheme and other stakeholders that you come into contact with

      To report to managers any concerns that you may have regarding the quality of the service

      To keep abreast of legal or statutory changes that may impact on the work of the service

      To provide information and reports if requested

      To attend meetings and reviews as required

      To undertake other reasonable duties as requested by senior staff


    • Background check

    • This post is subject to an enhanced Disclosure and Barring Service check.

    • Job Description

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