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Team Manager – Essex Outreach Support

  • Hours
  • 37.5 hours per week
  • Salary
  • £27,000 per annum
  • Location
  • Pitsea, Essex
  • Closing Date
  • 26/08/2019
    • Contract

    • Permanent
    • Scheme

    • Peabody’s Essex outreach service is a large, busy floating support service, providing outreach support, tenancy advice and homelessness prevention services to people across the county of Essex.

    • Job Advert-Role Description

    • Key responsibilities

      * Recruit, lead, motivate, develop and supervise a staff team to deliver individual programmes of support to customers.

      * Ensure the training and staff development needs of the team are met.

      * Manage deployment of support staff across the County  to meet service contractual and operational requirements

      * Deliver high quality support and any other related services in line with agreed service standards and the service specification requirements agreed with commissioners and within a culture of continuous improvement.

      * Manage assessment and support planning processes to ensure a strength-based approach to customer support is offered

      * Ensure that the needs of vulnerable adults are protected, and that child protection issues are dealt with promptly and robustly.

      * Manage complaints within the Trust’s guidelines

      * Maximise the independence of customers by  promoting opportunities for community involvement and health and wellbeing

      * Participate in on-call rota out of hours

      * Prepare performance information in line with internal and commissioners requirements.

      * Develop and maintain strong links with relevant external service providers to meet customer needs.

      * Ensure customer co-production, participation, involvement and inclusion throughout the service.

      Please note: Interviews are scheduled to take place on Thursday 5th September 2019.

    • Background check

    • This post is subject to an Enhanced Disclosure and Barring Service check.

    • Job Description

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